Services

Services: Everything We Do, In One Place

We assess, modernize, govern, and run Microsoft-powered business systems. Four disciplines anchor the practice; everything below rolls up to one of them, and all of it is delivered the same way — senior-led, against the Ø Standard, with a founder accountable for the outcome.

Not sure which service you need? That's normal — most inquiries start from a symptom rather than a product name. Tell us the problem and we'll route it, or start with a fixed-price assessment.

The four disciplines

SharePoint & Microsoft 365 Modernization

— the content layer your apps and AI stand on.

SharePoint & Microsoft 365 Modernization

Power Platform Governance & Center of Excellence

— from sprawl to a governed platform.

Power Platform Governance & Center of Excellence

AI, Copilot & Enterprise Agent Governance

— autonomy that rises only as grounding rises.

AI, Copilot & Enterprise Agent Governance

ALM & Production Engineering

— citizen development, turned into software delivery.

ALM & Production Engineering

Power Platform

Power Platform Consulting

— the hub: strategy, architecture, and delivery across the platform.

Power Platform Consulting

Power Apps

— canvas and model-driven apps that replace spreadsheets, paper, and aging tools.

Power Apps

Power Automate

— approval workflows, process automation, and RPA, engineered with error handling and monitoring rather than flows that only work on demo day.

Power Automate

Power BI

— reporting and analytics on governed data.

Power BI

Dataverse

— data architecture, licensing in plain English, and honest guidance on when Dataverse is the wrong answer.

Dataverse

Power Pages

— external-facing portals with real security review.

Power Pages

Governance & CoE

— DLP, environments, ownership, lifecycle, and a Center of Excellence sized to your organization.

Governance & CoE

ALM & Production

— Dev/Test/Prod, pipelines, source control, and the Ø Standard.

ALM & Production

SharePoint & Microsoft 365

SharePoint Consulting

— the hub: migration, modernization, and governance for the content layer.

SharePoint Consulting

Migration

— Server to Online, file shares, tenant consolidation — planned in waves, validated, with hypercare.

Migration

Modernization

— information architecture, metadata, permissions cleanup, intranets people actually use.

Modernization

Workflow Modernization

— Designer and Nintex workflows rebuilt in Power Automate, on your schedule rather than when they break.

Workflow Modernization

InfoPath Migration

— forms rebuilt in Power Apps before the platform quits on you.

InfoPath Migration

Copilot & AI

Microsoft AI

— the hub: strategy and governance across Copilot and agents, structured by the Grounded Agent Ladder.

Microsoft AI

Microsoft 365 Copilot

— readiness, rollout, and the permissions cleanup that decides whether Copilot is an asset or an incident.

Microsoft 365 Copilot

Copilot Studio

— agents grounded in your content, with your permissions.

Copilot Studio

AI Agent Development

— agents that act in your systems, under identity and approval controls.

AI Agent Development

Agentic AI Strategy

— where agents genuinely fit your operation, and where they don't yet.

Agentic AI Strategy

Solutions & support

Rescue triage is exactly the kind of thing the first free conversation is for.

Problem-first packages that cut across the disciplines: business process automation, approval workflow automation, Excel replacement, app rescue and stabilization, and managed support for the estate you already have. If an app broke and its builder is gone, start with a callback — rescue triage is exactly the kind of thing the first free conversation is for.

Every service, the same operating rules

However you engage — project, dedicated consultant, or retainer — the rules don't change: a founder leads the engagement; the IMP0WER delivery team extends us at price points listed in your proposal; recommendations are never driven by license quotas; and the work ships against a published standard. The whole method is on the methodology page, and the commercial mechanics are on pricing.

Services FAQs

Where should we start if we have several of these problems at once?

With a diagnosis. The assessments exist precisely because sprawl, migration debt, and AI readiness usually tangle together; the Gauge tells you what to fix in what order, and cross-topic findings are always reported, whichever assessment you bought.

Do you take over apps and flows someone else built?

Yes — rescue and stabilization is one of our core services. We inventory what exists, get it under real ownership against the Ø Standard, and then improve it. You don't need documentation to start; recovering the knowledge is part of the work.

Why does one firm do both SharePoint and Power Platform?

Because your apps sit on your content. Most Power Apps store data in SharePoint, most flows move SharePoint documents, and Copilot succeeds or fails on SharePoint permissions. Firms that do only one layer hand you the seam as your problem. We own both sides of it.

Do you support what you build after go-live?

Yes. The Distribute stage of the GRID is delivery's steady state: enablement, monitoring, and managed support under retainer. Nothing we ship ends at a handoff with no support path — that would fail our own standard.